There is nothing that inspires like a good classic proverb. A favorite of mine is the one that says, “Today is the first day of the rest of your life.” The proverb talks about days, but the principle holds true for years as well. As we quickly approach the end of this year, we all get a fresh start. Each new year is an opportunity to wipe the slate clean, re-evaluate our direction, and set new goals. In this article, Blueprint LEADERSHIP wants to share seven important steps that will guide you toward intentionally navigating your upcoming year and all the potential that lies within you. We strongly recommend that you set aside some focused time to walk yourself through this year-end exercise. [Read more…]
Archives for December 2013
Empathy – the ability to identify with and care about others
by seeing and understanding the world through their eyes.
Serving the customer is the sole reason a business exists. The success equation is pretty simple: No customers, no business. On the other hand, when organizations meet or exceed customer expectations, the business grows. Empathy, understanding the views and needs of others from their perspective, is therefore a critical skill for business (and also personal) growth and success.
In Down and Out in Paris and London, George Orwell describes the misery, hopelessness and despair of the late 1920s poorest. What is interesting is that Orwell does not write about poverty as a research observer. The account is based on his own personal experience as he chose to live among the poor and suffer the consequences of starvation and social ostracism. He was able to express the reality of poverty because he submersed himself into the experience of others and literally walked in their (tattered) shoes. [Read more…]