Eliminate Your Blind Spots

Eliminate Your Blind Spots

One of my all time favorite leadership experts is John Maxwell. I refer to him as the “leader of leaders.” Just recently John spoke at a Servant Leadership conference in San Diego. Favor fell upon me and I got the privilege and honor of capturing a photo opportunity...
A Purpose Driven 2012

A Purpose Driven 2012

There is nothing that inspires like a good classic proverb. A favorite of mine is the one that says, “Today is the first day of the rest of your life.” The substance of that proverb holds true for years as well. As we quickly approach the end of this year, we all get...
Customers ARE your business: 8 Quick Service Tips

Customers ARE your business: 8 Quick Service Tips

When was the last time you were on the receiving end of a lousy customer service encounter? Did you get the voice recording that asks for your name and account number only to have a service rep request it a second time? When the service rep couldn’t answer your...
Optimizing Potential

Optimizing Potential

When you’re looking to optimize the potential of your organization, three important perspectives need to be taken into account. These three perspectives can be summarized in the graph below: 1. Systems focuses on future possibilities and integration of the whole...